Clinic Policies

Covid-19 Policy

You will NOT be seen in person if you are sick and have ANY of these symptoms: fever, body aches, sore throat, cough, shortness of breath, fatigue, loss of taste/smell, stuffy nose, sinus issues, new or sudden digestive upset. Instead, we can do an online telemedicine appointment.  Also, if you test positive for Covid, you must wait 10 days and/or receive a negative Covid-19 test result in order to schedule an in-person appointment.  Likewise, if I present with any of the above, I will cancel our appointment.

Cancellation Policy

Your appointment time is reserved specifically for you. There is a 24-hour notice cancellation policy. You can cancel an appointment online or by contacting me anytime up to a day before your appointment without penalty. Failure to cancel 24 hours prior to your scheduled appointment or missing an appointment will result in an $95 fee.

No-Show Policy

No-show and forgotten appointments are considered Missed Appointments and subject to an $95 fee.

Tardiness Policy

If you are late, you may not be seen or may have an abbreviated treatment and the treatment will still end at the regularly scheduled time. For example, if your appointment is from 5-6pm and you arrive at 5:15, the treatment will still end at 6pm and you will be expected to pay the full cost of the treatment.

Payment Policy

Payment is due at the time of service. Cash, checks, Zelle, and Health Savings/FSA cards are all acceptable forms of payment. Please be advised that any returned checks will be charged a $30 handling fee.

Acupuncturist Lynn Cheng prepared a plate of raw Chinse herbs used for Chinese herbal medicine.